I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. Hi all, I installed my Virgin Kit a few days ago and was hoping that my Green flashing lights would be going away. I have been through virgins directions on the issues on there website nothing worked and I can’t contact any help due to the lockdown. Thanks for that. I can find my WiFi network and connect with it. Options. I followed all instructions and I can see green wifi icon and green light blinking. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. HI @BillBudd, thanks for posting and welcome back to our community. Customer Support are on 150 or 0345. Both have had the wifi light continuously. Two green arrows . No light: There’s no internet connection. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. We would like to show you a description here but the site won’t allow us. The house I'm in has previously had Virgin. This should flash when the Hub powers-up, it then stays green for a couple minutes before tuning off completely. blinking red light. It's also an indication that the Hub is receiving a good signal from the Virgin network. Forum Team In. Virgin Mobile. We would like to show you a description here but the site won’t allow us. If it's ambient, sounds like the hub may have died. The WiFi reception is poor. Step 1. In some things Virgin sucks. I first plugged the wifi cable into the wall and this is what happened. This leads many people to ask ‘why is my Virgin Media box flashing green?’ The reason that your Virgin Media router is flashing green is that it is searching for WPS. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. I have also fairly recently moved up to 650Mb broadband to combat these issues. Aware that this could be a software update, I left it for a few hours. Wi-Fi pod flashing blue. All Rights ReservedA constant green flashing base light basically means the hub either cannot see an incoming signal, or the signal is too weak for it to lock - 5401119. FTTP New User Install Experience QuickStart, set up and connections. Eng. Hi, i got self installation kit with hub 3. on 18-09-2023 15:45. Just let it sit for about 10 minutes to sort itself out. e in the future). I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. Mobile Your Account. If the Hub is in a clear area and is cool to touch and the red power light remains on the Hub must be replaced. This is often confused with Virgin Media’s green lights flashing, but they point towards completely different faults, despite being the same colour. How ever internet access continued. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. also pin reset. I’ve followed all procedures recommended by VM multiple times. After many resets the broadband would start again then a few hours/days lose the signal. . It’s been 4 hours but. but no internet flashing light. 2 Internet Light. hub 5 flashing blue light. I went to the logs in the HUB4 and pulled the. see this. Explain what needs to be done and book an engineer visit. I've received a starter kit today. Have tried resetting: holding reset button for 60 seconds; no dice. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. virgin media tech support has no clue. Green flashing base light for hours, no internet. Flashing green light hub 4 in Networking and WiFi yesterday; WiFi Pod connection in Networking and WiFi Sunday; Green flash and DS scanning in QuickStart, set up and connections Sunday; Network issues EH 54 in Networking and WiFi a week ago; Red light hub3 in Networking and WiFi 2 weeks agoThe most common light you’re going to see on your Virgin router (hopefully!) is a green light. Solid green wifi light and flashing green base light. Options. . Wait. Graeme. 0 Kudos. - 5232943We would like to show you a description here but the site won’t allow us. _____________. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. It’s been reset, restarted numerous times and still doesn’t work! Homeschooling and working from home is just a nightmare!! Sick to death of su. Two green arrows . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Even phoned VM to activate the router and got a text confirming it has been activated. I've the network status in my area and it says no problems. The wifi won’. Green power light is flashing and WiFi light is green. . What the lights on the modem mean. It resets itself with a white glowing light then starts flashing green then goes back to. Tried to set up today and just a green flashing light! Please help, working from home. . I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. virgin media hub 3 base light flashing green. Sign in . Instead I have this Wolsey WMA-WPS100/1 TV amplifier which is my only option. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. We would like to show you a description here but the site won’t allow us. Options. Tuning in. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. After it, click on the WPS. . It isn’t on during normal use, but turns red if there’s a problem. hi Our broadband was connected on Friday, it seems to work ok but I've noticed that the external wall box has a solid green light (probably - 5192213The light codes on the Virgin Media 4 hub are the same as the Hub 5. Learn more. Try a 60 second pinhole reset and don’t reboot the Hub. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Next stop, try a pinhole reset (you'll need the settings password on the base of the hub, don't confuse it with the wifi password also on the base). I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. Thanks for the reply, The base light isn't lighting up on the router the only lights on are the stable green wifi light and the flashing internet light I have done service status already no issues in the area. A slow flashing green light. Failing that, it’s time to call Virgin’s support team. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). The white power light is on, and the Internet lights are off. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Try that to see if there are any faults that the web service hasn't picked up!We would like to show you a description here but the site won’t allow us. Pressing the button for two seconds will prepare the Hub 3. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Now, if you notice that the internet LED on the Virgin Media Hub is flashing green, but there’s no internet, this is because the Hub is downloading firmware automatically. When he installed it he said the red light (that’s now flashing red) must be green. It does show up and find the network on. Do this now if needed, as it's a £25 fee if done later. You can find this on the base of your Virgin Media box if you haven’t already changed it. 106K views 3 years ago. If you're worried, flick back to router mode, see what colour it is when it comes back on line. Solid green wifi light, flashing green arrow and power light. HELP! : r/VirginMedia. 1. I tried severa reboots and hard resets with no luck. . No downtime reported in our area either. Off: No phone service or the phone is not connected. Tried to set up today and just a green flashing - 5421632. I have had a new Hub 5 fitted for just 2 weeks now. Also the time on the logs seems to be incorrect (i. Disgrantled Customer. . Text from Virgin confirms my "kit has been activated". Can you Check for any “known network faults first - Try in 2 places. Virgin Media Hub 5 Light Status Overview. How to reboot my modem. Phone. E. Orange light is usually just a sign of a failing/fading 1p LED in the Hub. Phoned tech on 06/04 20:35 and they stated "sending special ping. Virgin Phone Switchover. Bottom – WLAN (green/blue). and tells you of more local issues down to postcode level. Home; Performances/Events. I can't even game without bad lag. Cowshat. Options. Streamed Events; Productions; Chain Video Poetry. Can anyone provide a solution (other than calling out an engineer for now). On Hub 3 a flashing green Wi-fi icon. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Any ideas what could be wrong - we've recently had an engineer to l. virgin media hub 3 base light flashing greenis unturned crossplay xbox and ps4. It is now Saturday and the hub is still flashing green. No joy. . . I haven’t tried the hard reset in the base, so I may try that. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is working as normal; For more information and solutions to Virgin Media Hub issues, read our in-depth guide. On the back of the Hub 3. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. In either Mode the red power light is an indication of over heating and most not be ignored. Green flashing light and no internet at all. The initial few days internet was fine, today suddenly the Hub light went green. I'm currently on 1Gig contract with virgin. 2. We moved our TV this morning and when we switched the TV and broadband back on an hour ago the broadband has been flashing green and no - 5115652I got the green power light flashing and WiFi light is green. We would like to show you a description here but the site won’t allow us. No internet - Green flashing internet light. Day 2 if no WiFi and I’m told it’s another 4 days before engineers due. We would like to show you a description here but the site won’t allow us. A reboot has (mostly) fixed the picture but I’ve had no internet all day. The power light at the bottom of the device is the only light that should shine if everything. 11-02-2023 13:45 - edited 11-02-2023 13:47. or maybe Tuesday. There's no official status of an orange light on the Hub 3. Start by checking the power light. Any attempt to reset or hard reset it have failed and. Green flashing light on Hub 3 QuickStart, set up and connections. Tuning in. No matter what I do the original pod won’t connect to the hub wirelessly. If the power button is flashing amber, your hub is in recovery mode. I use an NTL TV socket for broadband. Options. . We would like to show you a description here but the site won’t allow us. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). If it’s flashing green, it’s starting up. It can be quite frustrating when your internet goe. Options. Just got a solid white light and nothing would change, resetting etc. We would like to show you a description here but the site won’t allow us. The WPS button is just above the Virgin Media logo. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. Options. So try. Middle – Ready (green/blue). I recently bought a virgin media box but have the old telewest box in the house, and the plastic has come off the wall, does it need some kind of power source as my box has a flashing green base light and a green wifi symbol on? Thanks Speed15/10/16 - 10:12 in Virgin Media Broadband #1. We would like to show you a description here but the site won’t allow us. _____________. We would like to show you a description here but the site won’t allow us. I first plugged the wifi cable into the wall and this is what happened. Thank you. Entertain me; Broadband Deals. Broadband deals; Broadband, TV and phone deals; Broadband and phone deals Hi, My hub 3. also the green link light is blinking. Back panel power and reset button. Manage Your. We would like to show you a description here but the site won’t allow us. There is a facility on their website to test your connection as part of the Service Status menu, accessible via phone which I've had some success with. Virgin Phone Switchover. The. Would r. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. and tells you of more local issues down to postcode level. Manage Your Account. I also called the number in my instillation guide, this w. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. HUB 4 broken. Solid green when in Modem mode. How To Stop The Green Light Flashing On Virgin Media Box. Two green arrows . . I went to work this morning and my hub/WiFi was working fine. . Your Hub is offline for some reason. Engineer visit Friday but obviously no WiFi until then so it seems. Middle – Ready (green/blue). 1 ACCEPTED SOLUTION. Options. Hi. I'm a brand new customer to Virgin and I just received my Home kit today. My pictures constantly pixelates on certain and recorded channels too. . Hi, my VM Hub 3 has an orange/yellow-ish base light instead of white, does anyone know if these means anything? Can't recall or be bothered to Google it but have you lost power ? If not try a restart if still. Just keeps resorting back to flashing green. Bottom – WLAN (green/blue). Call equipment activation on 0800 953 9500. . In Router Mode the power light should be white. wrote: I just moved to a new house. It's been doing that for around 45 mins now. I didn't need an engineer to come as I had the. Solid green when in Modem mode. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. Virgin Media Hub 5 Light Status Overview. Internet has been fine all day, just randomly stopped working and green base light started flashing. A green light signifies that the Hub is in modem mode and isn’t sharing WiFi. That is 8 hours 30 minutes of flashing green light. The information below shows current status of this Hub 5. We would like to show you a description here but the site won’t allow us. Options. Brand new to virgin today. On our wavelength. Pro Tips Quick Fixes for Common Problems Green Flashing Power Light: Your Hub is starting up. Home Phone. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the. In either Mode the red power light is an indication of over heating and most not be ignored. Try a pinhole reset using the hole on the back of the hub (which. Browse Virgin Media Virgin Media Community. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. 2. It really astounds how virgin can get away with using such poor equipment. 5x red flashing light. Stream from Virgin Media. It will also flash when the Hub is downloading new software. Hub 5 flashing green light. am having to use mobile! I have followed the reboot protocols from the instructions in the box. are they supposed to blink? Virgin media superhub 2 wan green light flashing. Tuning in. Phone. The WiFi light will flash green for 2 minutes during this process. I phoned VM and I did all the things I’d already done - reboot, reset, check ca. . Nothing has been touched since then as no one has been at home. on 16-12-2022 14:49. Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. on 22-04-2023 15:55. No worries! Flashing Green Internet Light: Your Hub is trying to connect to the internet. the router has a stable green wifi symbol but the internet symbol underneath is flashing green continuously, the same symbol also flashing on tv box. Stopped working about 11pm and hasn't worked since. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. We would like to show you a description here but the site won’t allow us. Forum; Apps. Many people are wondering why the Virgin Media box is green. SpeedFlashing green hub 5. 11-02-2023 13:45 - edited 11-02-2023 13:47. We would like to show you a description here but the site won’t allow us. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. spoken to Virgin tech team many times, moved the router but all to no avail. Literally just got my broadband installed yesterday. White through to light orange are acceptable. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). This means that the Hub is probably switched off, or the wall plug is, or both. Green flashing is a firmware update in progress. The kit is in Modem Only mode and the service appears to be working just fine. Got to 3 out of 3 and then box restarted again. When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. 0 to connect to compatible WPS devices. Options. This is affecting everything in the home including heating and security. This flashes during set up, and then stays green for 2 minutes when you're done. Broadband flashing green. Good morning, My virgin WiFi Hub 3. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 6 days to attempt a repair is too long!Best try getting it activated again, sometimes it does not work first time. Options. It's now showing as not being fixed until 10am tomorrow. The base light keeps flashing green and no signal on the Internet light. If it's ambient, sounds like the hub may have died. Options. I got the kit today and tried to install it. _______. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Virgin Media Green Light: Solved. The “Ready” light: This should be on 24/7. I fully WFH at the moment and because I was moving flats, I was told that virgin media was used by the last tenant of this property which was why I opted to go for it. They said it hadn’t been turned on there end now done test signal all good aparantly. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Orange LED is ok. Hi my virgin wifi box is flashing green (base light) this means there is no internet connection right? I have checked all cables and nothing has been touched since this happened - all connected as they were before. . We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. on 24-03-2023 13:28. . We would like to show you a description here but the site won’t allow us. If the Hub is slowly flashing green, it’s in the process of downloading a software update. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. However it’s still starts with green light then goes to to constant blue. Support tell me that this is fine and is an indicator of network status in the area. Now, navigate to the Advanced Settings, then click on Wireless. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Once the download is complete, the Hub will take a few. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. The phone light represents the status of your Virgin Media phone service. HELP! The arrow light isn't on at. Make sure the white cable is plugged firmly. We would like to show you a description here but the site won’t allow us. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Wait at least a full minute for the router to reboot. 10 If you have more than one WiFi Booster you will. If needed you can book a technician, order a replacement WiFi Hub, or chat to o. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. on 30-09-2020 17:56. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Red: There’s an issue with the Hub 3. Tuning in. I am having the same issue with my modem solid red light all working ok but I am concerned about it can you help thanks. If you're worried, flick back to router mode, see what colour it is when it comes back on line. If your WiFi light is flashing green on your Virgin Media box, this signals that the router is searching for WPS. Sounds like the cable is disconnected either in the Omnibox outside, or at the street cabinet. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Bad plug contacts are most likely to blame for the problem. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. Support tell me that this is fine and is an indicator of network status in the area. Our hub 3 is online and connected to the wifi however there is no internet. Reset the box with the button, shut it off for the hour and still the same. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. I’ve turned it off and on Ive done a pin reset and it is still flashing. 0 & WiFi have worked fine since the initial set up 3 months ago. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Now will not connect at all. Just wait a bit! WiFi Light Flashing: WPS is connecting a new device. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). You could also try the web page status, but this is not recommended. Have tried resetting: holding reset button for 60. I can only assume there is a fault in the hub but not a fatal one. on 08-04-2023 10:07. This may take up to 2 minutes. 13 minutes ago. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. The other green lights will turn come back on (I. Have tried resetting: holding reset button for 60 seconds; no dice. After spending 8 hours of waiting it's still flashing green, then I tried to reboot it, disconnected the.